Senior Business Systems Analyst – NetSuite

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

The opportunity…
The Senior Business Systems Analyst (BSA) – Oracle NetSuite is responsible for leading the design, implementation, and optimization of NetSuite ERP solutions to support business operations. This role works closely with stakeholders, IT teams, and developers to translate business needs into system solutions, ensuring efficiency, scalability, and alignment with corporate objectives. The Sr. BSA serves as a subject matter expert and plays a key role in strategic decision-making for system enhancements, integrations, and process automation.

What You’ll Do…

Business Process Analysis & Optimization:

• Lead discovery sessions with stakeholders to gather, analyze, and document business requirements.

• Evaluate current processes and identify opportunities for system enhancements and automation.

• Recommend best practices for NetSuite configurations, customizations, and integrations.

NetSuite System Management & Enhancements:

• Oversee system configurations, including workflows, saved searches, dashboards, and reports.

• Collaborate with NetSuite Administrators and Developers to design and implement system improvements.

• Ensure proper governance, compliance, and security standards within NetSuite.

Integration & Data Management:

• Work with IT teams to integrate NetSuite with other enterprise applications (e.g., CRM, eCommerce, BI tools).

• Provide guidance on data migration, system upgrades, and cross-platform data consistency.

• Oversee API and middleware-based integrations and troubleshoot data exchange issues.

Stakeholder Collaboration & Project Leadership:

• Serve as the liaison between business teams, IT, and external vendors to align NetSuite capabilities with organizational needs.

• Lead or contribute to ERP-related projects, from requirements gathering to post-implementation support.

• Develop and deliver training materials and support end-user adoption.

• Reporting & Analytics:

• Build and optimize NetSuite reports, dashboards, and KPI tracking for business insights.

• Partner with finance, operations, and sales teams to provide data-driven decision support.

Support & Troubleshooting:

• Act as a senior point of contact for NetSuite-related issues, working closely with system administrators and developers.

• Ensure timely resolution of system issues and continuously improve processes to minimize disruptions.

Who You Are…

• Education & Experience:

• Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field.

• 5+ years of experience as a Business Systems Analyst or related role in an ERP environment, with at least 3 years in NetSuite.

• Experience leading ERP implementations, system upgrades, or large-scale NetSuite enhancements.

• Technical & Functional Expertise:

• Deep knowledge of NetSuite ERP modules, including Financials, Inventory, Procurement, Order Management, and CRM.

• Hands-on experience configuring NetSuite, including workflows, saved searches, and dashboards.

• Familiarity with SuiteScript, SuiteFlow, and SuiteAnalytics.

• Understanding of API-based integrations, middleware solutions, and system architecture.

• Soft Skills & Leadership:

• Strong communication skills, with the ability to translate business needs into technical requirements.

• Experience managing cross-functional projects and working with multiple stakeholders.

• Ability to work independently and make data-driven recommendations.

• Preferred Certifications & Skills:

• NetSuite ERP Consultant or NetSuite Administrator certification is a plus.

• Experience with Agile, Scrum, or Waterfall project management methodologies.

• Exposure to SQL, JavaScript (SuiteScript), or other ERP scripting languages.

We are seeking a Salesforce Architect / Senior Developer to play a key role in designing, developing, and implementing Salesforce solutions that drive business value. This role involves leading the technical architecture, development, integration, and optimization of Salesforce Sales Cloud, Gainsight, and related platforms. The ideal candidate will have deep expertise in Salesforce development, best practices, and scalable solution design.

As a Salesforce Architect / Senior Developer, you will collaborate with cross-functional teams, including business analysts, administrators, and stakeholders, to deliver high-impact solutions that align with business goals. You will ensure Salesforce applications are scalable, maintainable, and aligned with industry best practices. Key responsibilities include but are not limited to the following.

What You’ll Do…

1. Solution Design & Architecture

• Lead architectural design for Salesforce solutions, ensuring scalability, reliability, and maintainability.

• Design and implement Salesforce integrations with third-party applications, including Gainsight and other business platforms.

• Evaluate business requirements and translate them into technical design documents, system architecture, and implementation roadmaps.

• Leverage Salesforce capabilities, including Apex, Lightning Web Components (LWC), Flows, and APIs, to build scalable solutions.

2. Development & Customization

• Develop and maintain custom applications on the Salesforce platform, leveraging Apex, LWC, Visualforce, and SOQL.

• Implement complex workflows, triggers, and automation solutions that enhance business processes.

• Design and implement Salesforce CPQ and Revenue Cloud solutions for pricing, quoting, and billing automation.

• Develop reusable components and maintain high standards for code quality, security, and performance.

3. System Administration & Support

• Ensure optimal functionality and user experience of Salesforce Sales Cloud and Gainsight.

• Support and troubleshoot Salesforce-related integration and data synchronization issues.

• Maintain data integrity and best practices for data management, security, and compliance.

• Provide technical leadership and mentoring to junior developers and system administrators.

4. Testing & Deployment

• Define and execute unit, integration, and user acceptance testing (UAT) for new solutions.

• Maintain and improve CI/CD pipelines for continuous integration, testing, and deployment.

• Document changes, enhancements, and configurations for release management.

5. Stakeholder Collaboration & Agile Delivery

• Partner with business analysts to understand business needs and translate them into technical requirements.

• Work closely with Customer Success, Sales Operations, and IT teams to enhance Salesforce capabilities.

• Participate in Agile/Scrum methodologies, ensuring timely project delivery.

6. Service Health & Innovation

• Monitor and maintain the health of Salesforce environments, proactively identifying and resolving issues.

• Stay up to date with Salesforce updates, emerging technologies, and best practices, advocating for innovation.

• Explore and implement AI-powered tools like CoPilot and GenAI to enhance Salesforce functionality.

• Leverage Salesforce AI technologies like Einstein AI and AgentForce to drive intelligent automations and predictive analytics.

Who You Are…

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Business Administration, Engineering, or related field.

• 5+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWC), and Flows.

• 3+ years of experience in Salesforce architecture, integration, and solution design.

• Strong experience with Sales Cloud, Revenue Cloud (CPQ & Billing), and Gainsight integration.

• Salesforce certifications (e.g., Salesforce Architect, Platform Developer II, Sales Cloud Consultant, or CPQ Specialist).

• Experience with REST/SOAP APIs, MuleSoft, or other integration tools.

• Strong knowledge of CI/CD processes, version control (Git), and automated testing tools.

• Ability to troubleshoot complex issues and deliver scalable, high-performance solutions.

• Experience in Agile development practices.

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Preferred Qualifications:

• Experience with Marketo, Outreach, Tackle, OpenAir, Docebo, Thales, Power BI, Microsoft Dynamics 365.

• Familiarity with ServiceNow or ITSM tools.

• Experience with data modeling, analytics, and dashboards in Salesforce.

• Commitment to continuous learning and professional development.

Meet the Hiring Manager:

Josh Weir, Sr. Director Business, Business Applications

You’ll love working here because:

• Continuous professional development, product training, and career pathing
• An inclusive company culture, opportunity to join our Employee Resource Groups (ERGs)
• Generous benefits supporting your health, financial security, and work-life balance
• Employee stock purchase plan (ESPP)

Ready to #makeyourmark at Commvault? Apply now!

Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.

US Pay Range$72,250—$195,500 USD

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

For our Candidates to prioritize your security:

Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment.

If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.

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Originally posted on Himalayas