Senior Business Strategist

The ideal candidate is someone who understands business models, can map customer journeys, and understand customer use cases. They will be able to identify the Key Performance Indicators to measure against, then partner with technical team members to ensure measurable business goals are embedded into technical solutions.

Responsibilities

• Lead consultative discovery sessions with clients to uncover strategic business objectives, current-state workflows, and key business challenges
• Facilitate the mapping of end-to-end customer journeys in collaboration with client stakeholders
• Identify pain points, gaps, and opportunities within workflows and recommend strategic solutions
• Define measurable business outcomes and KPIs tied to digital transformation goals
• Align Adobe solution capabilities with business objectives
• Develop and implement business strategies that align with the identified Adobe solutions to achieve measurable value
• Provide strategic input during solution design and implementation phases
• Monitor progress toward defined business outcomes post-implementation
• Adapt strategies based on client feedback, market changes, or shifts in business priorities
• Maintain trusted advisor status with clients by offering proactive guidance and ongoing strategic support

Qualifications

• 7+ years of experience in business strategy, digital transformation, or enterprise consulting
• Proven experience working directly with enterprise clients in a strategic advisory capacity
• Strong understanding of business workflows, customer journey mapping, and performance metrics/KPIs
• Ability to translate complex business needs into clear, actionable technical strategies
• Excellent communication and facilitation skills with both business and technical audiences
• Familiarity with digital experience platforms (e.g., Adobe Experience Cloud) and their potential business impact is preferred, though specific Adobe technical expertise is not required
• Experience working with enterprise-level companies and navigating matrixed organizations is highly desirable
• Bachelor’s degree in Business Management, Information Systems, or a related field

About Us
Blue Acorn iCi is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs. 

Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.

Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands! 

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: engagement@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

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