What we’re building and why we’re building it.
Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools — especially AI — to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next — with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
Meet Fetch Engineering:
At Fetch, our engineering philosophy emphasizes innovation, adaptability, and informed decision-making. Our engineers thrive in complex environments, making decisions based on critical thinking and data, even in uncertain situations. We value proactive problem-solving and focus on driving impactful results while maintaining high technical standards. You will work alongside talented engineers who are dedicated to pushing the boundaries of technology and encouraging each other to excel. We understand that Fetch may not be the right fit for everyone, but if you’re passionate about solving challenging problems and navigating intricate systems, Fetch could be a great place for you.
About the Role:
Fetch’s next step in evolving our engineering velocity requires a Senior Platform Engineer. In this role, you’ll own major pieces of Fetch’s platform strategy — building standardized, cloud-native platforms that enable developers to move faster while keeping our systems secure, scalable, and resilient.
You’ll lead by example: designing paved paths, mentoring engineers, and delivering automation that turns operational friction into developer velocity. You’ll play a critical role in advancing initiatives like multi-region resiliency, observability standardization, cost anomaly monitoring, and testing in production.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Own & Evolve Platforms: Design, build, and scale core platform components (EKS/ECS, GitHub-native CI/CD, OTEL observability, cost monitoring).
- Modern IaC & App Delivery: Architect and enforce Terraform standards (module catalogs, policy-as-code with OPA/Conftest), manage Kubernetes apps via Helm (charts, repos), and implement GitOps (Argo CD/Flux) for progressive delivery and compliance.
- Accelerate Developer Experience: Deliver self-service infrastructure, opinionated deployment patterns, and automation that enable teams to ship faster with confidence.
- Advance Reliability & Resilience: Lead implementation of autoscaling, canary releases, anomaly detection, rollback automation, and disaster recovery patterns.
- Cross-Functional Influence: Collaborate with Engineering, Product, Finance, and Security to align platform investments with organizational goals.
- Mentorship & Leadership: Guide engineers in platform best practices, review designs, and raise the technical bar across the org.
In your Toolbox (Minimum Requirements):
- 5+ years of experience in platform, DevOps, or SRE roles.
- Strong proficiency in one or more programming languages (Python, Go, or Java).
- Expert-level experience with AWS (multi-account, ECS/EKS, IAM, cloud networking).
- Deep knowledge of containerization, orchestration, and Infrastructure as Code (Terraform, Ansible, CDK, or CloudFormation).
- Track record of designing and delivering production-grade, scalable platform solutions.
- Proven ability to collaborate across teams and influence technical direction.
Nice to haves/Bonus Points (Preferred Requirements):
- Experience standardizing developer platforms at scale.
- Hands-on with observability (OTEL), cost anomaly monitoring, or incident automation.
- Background in disaster recovery planning, multi-region architectures, and production safety (canaries, rollbacks).
- History of mentorship, technical leadership, or cross-team platform initiatives.
- Systematic problem-solving mindset and strong sense of ownership.
At Fetch, we’ll give you the tools to feel healthy, happy and secure through:
- Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com.
Learn more: Fetch Recruitment Scam Warning.
