About Ciellos
Ciellos is a Microsoft Dynamics 365 technology consulting powerhouse. We are certified as both a Microsoft ISV Development Center and a Microsoft AIM Modernization Center. Our expertise covers a broad range of Microsoft technologies, such as Microsoft Dynamics 365 Business Central, Finance & Supply Chain Management and Customer Engagement, in addition to Power Platform, Azure, AI, Copilot and more.
Ciellos has a proven partner centric business model that supports technical excellence, global project delivery, and repeatable methodology. Our deep experience comes from over 25 years of working with Microsoft partners and technologies.
Position Overview
Ciellos is seeking a hands-on Sales Director to lead business development and account growth across all regions. Reporting to the EVP Sales and Marketing, this role manages a team of four direct reports.
The ideal candidate brings a consultative sales approach, strong pipeline and CRM management skills, and experience leading complex sales cycles—ideally within the Microsoft Dynamics ecosystem. The Sales Director will drive revenue growth, support strategic accounts, and collaborate with the PMO/Services teams to ensure strong alignment throughout the customer journey.
This is a high-impact position for a sales leader who thrives in a fast-paced, partner-centric environment and is focused on results, structure, and team development.
Responsibilities
Pipeline & Sales Operations
- Achieve team sales targets in alignment with company goals.
- Drive sales team performance and accountability.
- Ensure CRM data integrity to support accurate forecasting and reporting.
- Lead weekly forecasting sessions and deliver executive-level summaries.
- Oversee the selection, implementation, configuration, and ongoing maintenance of the CRM system to support sales operations and customer engagement.
Sales/Service Collaboration
- Co-lead Sales/Service sync meetings to align delivery capacity with pipeline and resource planning.
- Collaborate with Services to gather estimates and input for proposals and SOWs.
- Translate pipeline insights into actionable service planning.
Commercial Governance
- Review and guide pricing proposals with a focus on standardization and scalability.
- Participate in contract reviews and quality assurance processes as needed.
- Act as the escalation point for commercial issues, ensuring timely resolution.
Customer & Account Management
- Support strategic accounts with executive engagement and growth planning.
- Build and maintain strong relationships with key stakeholders.
Leadership & Enablement
- Lead with urgency and professionalism, fostering a high-performance sales culture.
- Proactively escalate risks and blockers to executive leadership.
- Mentor and develop the sales team to achieve individual KPIs.
Licensing & Product Knowledge
- Maintain working knowledge of Microsoft products, licensing, and programs.
- Stay current on Microsoft Dynamics 365 ecosystem trends and competitive positioning.
Key Performance Metrics
To succeed in this role, the Sales Director is expected to achieve the following objectives:
- Revenue Quota Achievement – Meet or exceed monthly, quarterly, and annual revenue targets aligned with company goals.
- Pipeline Growth & Coverage – Maintain a healthy and balanced sales pipeline with 3–4x coverage of quota.
- New Business Development – Drive consistent growth in new customer acquisition and partner engagement.
- Account Expansion – Identify and work with the team to close upsell and cross-sell opportunities within existing strategic accounts.
- Forecast Accuracy – Deliver reliable sales forecasts with less than 10% variance from actuals.
- Reporting Consistency – Provide timely, accurate, and standardized reporting on sales activities, pipeline status, and performance metrics.
What is Needed to Succeed in The Role
Minimum Requirements
- Bachelor’s degree in Business, Marketing, Technology, or related field.
- 10+ years of experience in technology sales, ideally within the Microsoft Dynamics ecosystem.
- Proven experience in selling and managing projects related to software development, implementation, and support services.
- Proven experience exceeding sales targets in a consultative B2B environment.
- Strong CRM proficiency and data-driven decision-making.
- Experience in selection, implementation, configuration, and ongoing maintenance of CRM systems.
- Excellent communication, negotiation, and presentation skills.
- Experience managing strategic accounts and complex sales cycles.
- Experience leading a global professional sales team.
- Willingness to travel up to 25% as needed.
Preferred Qualifications
- Existing relationships with Microsoft Dynamics System Integrators and ISVs.
- Experience representing a company at industry events and conferences.
Location
Hybrid or Remote.
This position is open to candidates who are authorized to work in the US or Canada without the need for sponsorship.
Compensation
Compensation includes base + commission structure aligned with company performance and personal targets.
Our Benefits and Perks
- Flexible Work Environment: Enjoy flexible hours and remote work options.
- Generous Time Off: Take advantage of 4 weeks of annual paid time off and 11 national holidays.
- Comprehensive Health Insurance: Benefit from flexible usage options and reimbursements within your annual allowance.
- Professional Growth: Receive mentoring and training from Microsoft Dynamics experts, plus reimbursement for Microsoft certifications.
- Referral Bonuses: Earn bonuses for successful candidate referrals after they pass the probationary period.
- Social Fun: Participate in fun online events and office gatherings at our core Ciellos locations.
- Awesome Perks: And yes, there’s swag!
Our Culture
Our culture ensures everyone has a voice and feels truly welcome. People matter most at Ciellos and have always been at the heart of our business. We regularly ask our employees to share what they think about our strengths as a company.
How does Ciellos promote a strong culture across the multi-national organization?
- Family oriented environment
- Consistent leadership, based on trust and responsibility
- Management provides autonomy and trusts employees to manage their tasks independently
- Healthy hybrid work environment – work-life balance is not just talked about, but is a focus
- When in the office, frequent opportunities to enjoy lunch as a team focused on comradery
Our Values That Shape Everything We Do at Ciellos
- Trust is the foundation for all our relationships
- Respect for everyone, at the heart of our culture
- Courage to advise, consult, and plan at the highest potential
- Harmony in collaboration, solutions, and teamwork
- Quality focused on the highest quality of workmanship
- Team supporting each other, our partners, and our customers
Why Should You Join Ciellos?
- International consulting company with unique ERP talent
- Frontrunner of the Women in Dynamics equality initiative
- One of only a few Microsoft Dynamics Development Centers globally
- 220+ Dynamics Upgrades and Migrations
- 250+ Dynamics ERP Implementations
- Managing more than 250 projects of various sizes and complexity annually
- Internal rating of Employer Brand 8.35 out of 10
- Remote work with flexible schedules or hybrid work in offices
- Offices in 8 countries – USA, Canada, Brazil, Denmark, Portugal, Macedonia, Albania, Ukraine – with almost 200 employees total
- 10+ years of average Dynamics experience of our staff
- 25+ years of industry experience working with Microsoft in the ERP space
Who Should Apply?
We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you’re passionate about our mission and aligned to Ciellos values, we hope you’ll come to contribute to our culture.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
Recruitment Notice
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
By choosing to apply you agree to your Personal Data gathering and processing. When you apply for a job at Ciellos, Ciellos will collect and use personal data about you during the recruiting and hiring process.
Notice to Recruitment Agencies and Third Parties
We are not accepting candidates submitted by third-party agencies or recruiters.
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