CSI Global is headquartered in the United Kingdom with a satellite office in the United Arab Emirates and major operations in India. Over the years, the primary source of new logos was the vast network of our founder and leaders. Starting about a year ago, the company has charted a more aggressive growth path that requires a formal marketing and sales operation. A marketing and sales campaign was therefore launched and executed from offshore focused around social media, especially, LinkedIn. Based on the level of interest as demonstrated by connection acceptance rates above industry standards, the company has decided to supplement its campaign with an Inside Sales presence on the ground in the United Kingdom or Ireland.
The role involves the following:
● Establish contact with the prospect through social media, by phone or email and introduce the company and our offerings
● Get a high-level overview of the company and its processes as it relates to our offerings
● Understand the gaps and constraints faced by the company
● Provide input to the offshore team to craft a solution
● Present the solution together with the offshore team
● Present the quote for a project, a longer-term engagement or a pilot
● Close the sale
● Play an account management role to mine further opportunities
Here’s how we are envisioning the process:
1. The offshore team will create the database of companies and contacts and send out connection requests
2. Based on our focus and the potential of the prospects, the offshore team will periodically provide a list of contacts to Internal Sales
3. Internal sales will fulfil the responsibilities outlined above through social media, telephone calls or e-mail as appropriate
Key skills and Experience Required:
● Appropriate educational background for the role
● Excellent communication skills, both written and spoken
● Excellent interpersonal skills
● Self-starter who can work independently with minimal supervision
● Proven organizational skills and ability to deliver on commitments made
● A seasoned sales professional with a track record of closing deals
● Background in structural engineering services a plus
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