Headquarters: UAE
URL: http://aicommerce.co
We’re hiring a COO for a $6M/yr Agency – Aicommerce, soon to cross 8-figures.
Ideally we’re looking for a person that’s been a COO at a 7, ideally 8-figure agency before.
At Aicommerce we help people start & scale e-com brands, leveraged with A.I.. We offer both DFY services and coaching packages based on our founder’s frameworks that Peter Szabo developed over 16 years working with 300 clients & having generating $100M in profitable client sales.
About the Role
As COO, you’ll be the glue that keeps the business operating as a seamless machine. You’ll oversee our delivery team, ensure client satisfaction, manage HR functions, track company performance metrics, and refine processes for efficiency and scalability.
Key Responsibilities
– Operations & Team Management
– Act as Integrator to ensure smooth operations across all departments.
– Oversee HR: hiring, onboarding, staff management, training and terminations (including proper offboarding).
– Run recurring team meetings:
– Account Managers Individual Catch Up – 2x per week
VAs: 1x weekly
C-Suite: 1x weekly
– Manage and coach staff for peak performance, addressing issues proactively.
– Handle client complaints, refunds, and disputes – including calls, emails, and written rebuttals (disputes, chargebacks)
eCommerce & Dropshipping Oversight
– Leverage intensive eCommerce and dropshipping experience to guide account managers and deliver results.
– Oversee Shopify store builds, ads strategy alignment, product testing systems, and fulfillment processes.
– Ensure we hit company KPIs
– Troubleshoot client bottlenecks and ensure a smooth, data-driven path to profitability.
Performance & Process Management
– Oversee KPI tracking, reporting, and continuous improvement.
– Maintain accountability through time tracking (Time Doctor) and Asana project management.
– Refine SOPs, improve workflows, and remove inefficiencies.
– Handle client escalations, complaints, and refund requests with professionalism.
What We’re Looking For
– COO or equivalent role at a 7–8 figure marketing agency or eCommerce company (required).
– Deep hands-on dropshipping experience and strong grasp of intensive eCommerce operations.
– Proven ability to scale teams and systems while maintaining quality.
– Strong understanding of paid ads, funnels, CRO, and fulfillment systems.
– Skilled in remote team management with tools like Slack, Asana, Time Doctor, etc.
– High-level communication and leadership – able to manage both details and big picture.
Compensation & Details
– $120-$240K/yr as a base (depends on exp level)
– Within 6-12mo, switch to 5% of NET profit comp (against min. base so you never go below six figures) (with 5% of NET, you’ll be able to make up to $500K/yr; that’s where we cap it – some C Suite members already bring in $250K/yr from the profit share)
– Overtime available at same hourly rate.
– Paid biweekly or monthly in USD.
– Must be available until 4pm EST.
– Starts with a 30 to 60-day trial
– Might ask for a paid test task/project to start
Why Join Us
Be the operational backbone of a rapidly scaling, AI-driven eCommerce accelerator.
Work directly with top-tier talent and motivated entrepreneurs.
Shape the systems and processes that will take AiCommerce to 8 figures and beyond.
High autonomy, high accountability, and high impact.
How to Apply
Send us your CV and a short cover letter explaining:
Your COO/operations experience in dropshipping and eCommerce.
A specific example of scaling an agency or store to 7–8 figures.
Why you believe you’re the right fit to drive AiCommerce forward.
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