Headquarters: Los Angeles, CA
URL: http://www.simplero.com
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Your job is to help customers get unstuck and feel confident using Simplero.
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You’ll respond to help requests through support tickets, answer questions, and troubleshoot issues. When needed, you’ll record short screen-share videos to explain things clearly and simply.
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You’ll also guide customers through setting up parts of their business — for example, landing pages, email lists, and automations — and help them understand how the pieces work together.
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Lead live group and 1:1 support calls to walk our members through set up & questions directly.
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You won’t be doing this alone — you’ll work closely with our product and customer success teams to share feedback, improve our documentation, and help make Simplero better for everyone.
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And through it all, you’ll bring patience, clarity, and a friendly tone — even when someone is frustrated or overwhelmed.
To apply: https://weworkremotely.com/remote-jobs/simplero-simplero-support-specialist-full-time-remote
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