This is a remote position.
Schedule:
- 40 hours per week, flexible schedule
- Potential to expand to full-time (35+ hours)
- Monday to Friday, 9am – 5pm Dover, DE time
Client Overview
Join a rapidly expanding luxury jewellery manufacturer that’s revolutionising the direct-to-consumer space. This established brand combines traditional craftsmanship with modern e-commerce, specializing in premium gold jewellery. With one successful online storefront and two more in development, you’ll be part of an exciting growth phase in a company that values quality, creativity, and digital innovation.
Job Overview
This is a great opportunity for someone with strong customer service and organizational skills to help manage client accounts and follow up on payments. In this full-time remote role, you’ll be responsible for sending statements, tracking customer balances, and ensuring timely communication around receivables. You’ll work within Odoo and collaborate closely with our finance and sales teams to support smooth financial operations and maintain positive customer relationships.
Responsibilities
- Send account statements to customers regularly
- Follow up on overdue payments in a professional, friendly manner
- Maintain accurate customer payment records in Odoo
- Respond promptly to client queries related to billing or account status
- Escalate complex payment issues to internal teams
- Collaborate with finance to align on customer balances and payment terms
Requirements
- Experience in customer relations, billing, or accounts receivable
- Strong written and verbal communication skills
- Ability to manage follow-ups diplomatically and efficiently
- Familiarity with Odoo or other ERP systems is a plus (training available)
- Detail-oriented and well-organized with strong time management
- Full-time availability (40 hours/week) and a reliable internet connection
Independent Contractor Perks
- HMO Coverage in eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Originally posted on Himalayas
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