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Role Description
As a Digital Banking Account Executive at Fiserv, you will play a pivotal role in managing digital payments and digital banking relationships with established large financial institution clients across North America.
- Act as an advocate and ambassador for financial institutions using Fiserv’s best-of-breed solutions
- Commit to exceeding performance results for both the clients and Fiserv
- Contribute to a high-performing team showcasing reference ability, retention through renewals, and growth in product adoption and usage
As a Sr. Digital Banking Account Executive, you will be accountable to drive high levels of performance in the following areas:
- Sales of add-on products and services
- Consult with clients on trends in digital payments
- Understand and articulate client’s digital strategy and goals
- Support growth in product adoption & usage in collaboration with the Marketing team
- Client satisfaction and retention
- Organic revenue growth
- Client relationship development / cultivating long-term trusted partnerships with client contacts
Qualifications
- Bachelor’s degree in business or other applicable discipline, and/or equivalent military experience
- 8+ years of experience in client relationship management, service delivery, and/or sales to C-Level executives within the financial services industry
- 8+ years of experience in professional communication including verbal, written, and presentation
- Proficiency negotiating complex, multimillion-dollar contracts / renewals
- Experience developing complex account strategies and plans leading to increased client reference ability, revenue growth, sales, and end customer product usage
- Ability to travel 30-50%
Requirements
- Experience managing a mid-market (>$10B) to large (>$100B) financial institutions book of business related to digital product / service licensing, on-premise and ASP, ongoing professional services, and outsourced digital and payments technology solutions
- Experience with Fiserv systems or applications and digital payments products such as RXP, CheckFree Next, Zelle, TransferNow, and Experience Digital
- Additional certifications in banking or financial technology fields
Benefits
- Paid holidays and generous time off policies, including Recharge & Refuel time for qualifying associates
- Free counseling through our EAP
- Competitive salaries and the Fiserv 401(k) Savings Plan
- Employee Stock Purchase Plan
- Living Proof program where you can exchange points for a variety of rewards
- Variety of medical, dental, vision, life and disability insurance options
- Range of well-being resources through our Fuel Your Life program
- Training, development, certification, and internal mobility opportunities
- Employee Resource Groups that promote our diverse and inclusive culture
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