The Level 2/3 Engineer role is a generalised support role in which the role is a mixture of dealing with support request tickets via ConnectWise PSA and Automate, escalated tickets…
Tag: CustomerCare
Onboarding Manager
This description is a summary of our understanding of the job description. Click on ‘Apply’ button to find out more. Role Description As a member of our global onboarding team,…
Director, Consumer Business Operations
Nerdy is seeking a Director, Consumer Business Operations to lead the strategic evolution of our high-volume Customer and Tutor Support functions. This leader will drive operational excellence, scale AI-powered automation,…
Senior Customer Success Manager
You are an experienced Customer Success Manager with a superior understanding of the customers and market you serve. Using your strong relationship management skills, you’ll serve a portfolio of key…